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motorstepusa.com

Motor Step indoor view
Motor Step Logo
Motor Step view

For Caravans, Motorhomes, RVs & Home

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  • Engineered and build in the United Kingdom. 

  • Requires no alterations to your RV or home.

  • Completely free standing.

  • Portable, lockable, handles 280 Lbs. (Heavy-Duty 350 Lbs. available at checkout).

  • Freedom 600 lifts 600mm/24 inches.

  • Freedom 800 lifts 800mm/32 inches.

  • Sets up in seconds, folds up for storage. (Click Here to see the required storage size).

  • Fitted with wheels for easy transport.

  • Supplied key stops unwanted use​.

  • Fully weatherproof, fitted with a security eyebolt to stop theft.

  • Fitted with a hand and drill crank to operate, if no power is available.

  • Safety edges around the platform will automatically stop the lift if an object is underneath.

  • Easy push button controls make it safe and easy to use.

  • Two-year limited warranty. (Click Here to see the warranty information).

 

FREE SHIPPING FOR

A LIMITED TIME!

Lower 48 States Only

Up to $300.00 Value!

Storage Requirements
Motor Step RV view
Motor Step RV view
Motor Step RV view
Motor Step RV view
Motor Step RV view
Motor Step RV view
Motor Step RV view
Motor Step RV view

Sets up easily:

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  • MotorStep is completely free-standing and requires no costly installation or construction work.

     

  • MotorStep can be set up in minutes, offering quick and hassle-free assembly.

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  • MotorStep can be positioned next to challenging steps in homes or recreational vehicles, providing a convenient and accessible solution.

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  • MotorStep provides safe elevation from ground level, starting at just 1.5 inches and reaching heights of 24 or 32 inches, depending on the selected model.

 

Take MotorStep wherever you go:

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MotorStep is designed for easy transport, featuring a foldable lifting platform and legs, along with hand-cart-style wheels for effortless mobility.

FREQUENTLY ASKED QUESTIONS
 

​· What is the maximum weight of person the MotorStep can lift?
 280 Pounds.   (A Heavy-Duty model with a 350-pound capacity is available at checkout.)

 

· How high can the MotorStep lift a person?
Freedom 600 lifts a person to 24 inches.

Freedom 800 lifts a person to 32 inches.

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Please see the suggestions for ramps or platforms to make your MotorStep go up a bit higher. (Click here to see the DIY Platform ideas)

 

· How high is the platform off the ground when you first step onto it?

The platform is comfortably low, starting at just 1.5" from the ground.

 

· How is the MotorStep powered?

The Freedom 600 and Freedom 800 both are powerful 24-volt machines, running on high-performance lithium batteries. Every 'Freedom' model includes a 24-volt lithium battery and battery charger for reliable operation.

 

· Can the MotorStep be used in the rain?
Yes, the MotorStep is fully water-resistant and is safe to use in the rain. The platform is made from aluminum checker plate to stop slippage. The body of the machine is weatherproof, and all switches and controls are made from industry approved weatherproof type.

 

· What do I do if the MotorStep is on uneven ground or grass?
MotorStep does require a level base for safe operation, we recommend the MotorStep is situated on an appropriate size and thickness plywood or sheet metal, which can be leveled up with additional support underneath to provide a stable and level platform. Always keep your own safety in mind. (Click here to see the DIY Platform ideas)

 

· My RV door is higher than the MotorStep takes me. Do you make longer models?

No, however some of our customers have successfully built stable platforms beneath their units to gain additional height. If you choose to do this, be sure to prioritize safety and stability. (Click here to see the DIY Platform ideas)

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· How much does the MotorStep weigh?
Freedom 600 weighs 48 pounds. Freedom 800 weighs 60 pounds. The MotorStep has wheels fitted for easy maneuverability.

 

· Is the MotorStep tax exempt like other mobility equipment?
The short answer is "YES". Although most mobility items are tax exempt, the MotorStep may be subject to some local and/or federal taxes in some states in the USA. Please call or text us to learn about your state's exempt status. (434) 975 5438

 

· Can the MotorStep be used within the home?
Yes, the MotorStep can be used within the home, some examples may be to overcome a step between two rooms, gaining access to the garden or patio, lifting into a shower, lifting into a high bed, anywhere where a step may be a problem. Possibilities are endless!

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· Is there anything to hold onto while the platform moves?
Yes, the handles on the central column will rise in tandem with the platform providing support for the user.

 

· Can the MotorStep trap anything under the lifting platform?
No, the MotorStep is fitted with safety edges that automatically stop if an object is detected.

 

· What do I do if the power fails, and I cannot power the MotorStep?
The MotorStep is fitted with an emergency hand wind socket located in the control column that can be used to raise or lower the platform in the event of a power failure.

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(NEW) MotorStep now ships with a cordless drill attachable "socket bit" to help raise and lower the platform effortlessly.

 

· Does the MotorStep lifting platform come in different sizes?
No, the MotorStep ships with an 18 inch x 14 inch platform. Most find this very comfortable.

 

· What if my vehicle has more steps inside the door?

Some motorhomes have a second or third internal steps, we recommend infilling the foot-well so that the MotorStep lifts the person to the height of the appropriate internal landing. Always keep your own safety in mind. (Click here to see the DIY Platform ideas)

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· What is your cancellation policy?

Before Shipping: After placing your order, you may cancel it for free, if it has not yet been shipped. ​

After Shipping: If your order has already been shipped, you will need to return the item instead.

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· What is your return policy?

30-Day Return Policy: Please call or text 434.975.5438 to obtain a return authorization code and the return address.

Freight Charges: Customers are responsible for all freight charges. We strongly recommend insuring the package against shipping damages for your protection.

Restocking Fee: A 20% restocking fee will be deducted from all returns due to the inability to resell returned items as new.

Condition: Items must be returned in their original boxes and free of damage. Manuals, all accessories, and other items should be included.

Refund: Once we receive and inspect your return, your refund will be processed promptly.

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Warranty information:

  • Two-Year Limited Factory Warranty: Covers Freedom 600 and Freedom 800 models.

  • One-Year Limited Factory Warranty: Applies to all accessories, chargers, and lithium batteries (excluding covers).

Warranty information
Easy Wheels

Accessories and parts:

Motor Step wheel kit

Easy-Lift add on Wheels: 

With MotorStep $45, Stand Alone $55

For all models.

Makes it easier to lift your MotorStep into storage. They can be retro fitted to all MotorStep models and are fitted easily in under a minute with a Phillips screwdriver. Comes with easy instructions. (Click here to see a short video of this item in use)

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Motor Step cover

Cover:

With MotorStep $75, Stand Alone $90

For all models.

Although the MotorStep is weather resistant and can be used outside safely in any weather, a custom-made cover is available for extra protection. 

Motor Step support belt

Support strap:

With MotorStep $165, Stand Alone $185

For all models.

The support strap easily attaches to the central moving column. It is designed to support the user as they are being lifted. It moves with the user. Colors: Black only.

 

Motor Step remote control

Wired remote control:

With MotorStep $125, Stand Alone $135

For all models.

Allows MotorStep to be operated by another person if the user requires assistance. 

Infill ideas

"INFILL" HELP AND IDEAS

Motor Step step filler help

 

Questions or Concerns Please Call or Text Us
434.975.5438
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